Banner video issue….
Love the site.
Have had a day setting mine up, nearly there but suddenly the banner videos disappeared.
They were the first things I set up, and they worked really well, I carried on down your support page and set up everything else, but somewhere along the line I must have disrupted something. –
I have checked all your ‘video problems’ topics but no joy.
It looks to me as there is now an endless “whorling beach ball of death” as I set the video links in the custom boxes…
Any help or advice would be great!
(banner video should be… https://vimeo.com/138906612)
The blog I need help with is: thomthomproductions.com
I am continuing to see if I can fix this issue… and annoyingly at one point it worked again! (the banner video)
I should have stopped there..in then attempting to set up the second video again, I lost both of them! I am attempting to retrace my steps and see what I did to reinstate it…. I also want to try it on a PC (arhh!) to see if this might be a Mac OS issue….
Still not working…
I just tested your site in Safari and Chrome on Mac, and both videos are playing just fine here.
Thanks for the fast reply!
Yep.. working here too now.
(I went to bed and it seemed to sort itself out whilst I stopped messing around with it!)
will update if I ever work out what happened…
Thanks again, site looking great, well worth the money!
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